Responsibilities of Tech Support Companies in Houston & Dallas

Have you ever thought about working in a career in the computer industry? It would be exciting wouldn’t it? You would always have a job as computers are the wave of the future as well as currently, and it would always be secure.

It sounds really difficult to be doing some of the things that the super techie type of guys do, but it can be done - and you can do it. If you grew up in the 1990s-2000s then you are already a step up on everybody else, being able to work on a computer. If you were born in the early 1980s, then you might not be used to the games of today and apps, but you still know enough to work on the computer a little bit. Becoming an IT consultant Dallas may be an exciting career change for you, and with not as much training as you may think.

What is an IT Consultant or Specialist?

An IT specialist or consultant or someone who works in IT support is one who does

repairs, handles viruses, fields questions, fixes modems; the list goes on and on. They are basically a jack of all trades computer worker. It can be someone with zero technical training who has been playing on computers since being in diapers and just knows how to do it, or someone who went to school for it and learned that way. It isn't all about education from college or university; a lot is real life experience that you have gained in computer work. There are certificates for the career like CISCO and Microsoft offer certificates in it in server maintenance and office technology.

What are some of the technical job responsibilities?

At a place where you work remotely there is a bit different type of responsibilities for this job. A PC support tech is another name for the job, or help desk technician assist clients with daily computer questions that come up. There are a lot of responsibilities and many times a tech must go inside your computer with software to go through it that way. You can access the entire desktop of someone's unit without having to be there. Some other things involved are:

• Taking viruses off computers from a remote location
• Upgrading parts of computers that are outdated or require upgrading
• Networking and router work and set up of the equipment
• Helping to fix specific software that you have purchased
• Locating files that you have misplaced as companies can do that remotely

Is there room for advancement?

In the tech support field there is always room for advancement. In larger companies that help with IT solutions in Houston there are executive and manager roles. You could be in charge of running the entire PC support department or be in charge of a speciality service of a department. You may also move up to helping develop company policies. It is a good career with many types of places to gain employment.

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